In a study of customer satisfaction , the computer industry as a whole scored pretty badly , with Apple the marginal best out of a not - so - tickle clustering . The worst sphere , however , was ISPs , which seem universally loathed .
Apple , the well - ranked ironware manufacturer , ranked 23rd on the list out of 113 , which is ok , but nothing to write home about . HP and Compaq took the 72nd and 74th spots , severally , and Dell was ranked all the way down at number 93 . The study ’s writer suspect Microsoft may be at fault for the PC manufacturers ’ miserable scores , though to be fairish , this seems to be drawn from the “ Ease of Use ” statute title , which could refer either to computer hardware or software .
None of the computer hardware manufacturer came nigh to the top , however . Even Apple barely made it into the “ Good ” category , whereas retailers like Amazon and Barnes & Noble easily mark “ Excellent . ”
Wireless and internet service provider scored painfully low . Charter Communications , an ISP , order last out of the whole group , and both Comcast and Verizon ranked in the bottom third . On the wireless side , AT&T and Verizon were squash by , surprisal surprise , Alltel and T - Mobile . But even Alltel only hit issue 48 . Check out the introductory lean below . [ CNN ]
AppleAT&TComcastCompaqDellSurveyVerizon
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